Should you require support assistance, please contact the EDM Support team who are operational at the time help is required (https://www.timeanddate.com/worldclock)
- via telephone (see below)
- logging an issue in Markit Enterprise Software Jira
- via email (MEDM-Support@ihsmarkit.com)
- You should contact any on-site EDM Implementer in the first instance
| Monday to Friday 08:00 to 17:00 (GMT) | +44 161 240 4888 | |
US
| Monday to Friday 09:00 to 18:00 (CST) | +1 972 560 4460 |
| Monday to Friday 08:30 to 17:30 (SGT) | +91 080 6750 0612 | |
| +61 2 8076 1145 | ||
| Out of EMEA/NA/APAC office hours and weekends | +1 877 730 2325 |
On-Call Escalation
for Severity 1 Production Issues.
| EMEA | +44 7912 088 691 |
| NA | +1 972 876 6792 |
| APAC | +91 900 827 3884 |
