Tuesday 16 January 2018

Technical Brief: Impact Assessment of Spectre and Meltdown Processor Bug Patches on EDM

In response to the recent news of the Meltdown and Spectre computer chip bugs which could potentially allow attackers to access sensitive data, microprocessor manufacturers and operating system vendors have been busy devising patches to protect against the perceived security risks. While these rapidly-introduced patches are intended to address the security vulnerabilities, they may incur some performance penalties on the underlying systems.
We will strive to provide our clients with early warning of any adverse impact resulting from the applied processor patches. Currently the EDM team is actively monitoring the performance results of our continuous integration and performance tests to assess any potential performance degradation for our managed services and client-installed implementations.
In this fluid situation where the impact can vary significantly depending on usage and complexity of operating environments, we encourage our customers also to monitor their own EDM installations where applicable.
Any clients who do notice any performance degradation of EDM once their systems have been patched are encouraged to notify EDM Support.

Friday 5 January 2018

EDM end of software version support

IHS Markit EDM is providing 6 months' notice of EDM versions which will be out of support in 2018 as detailed in EDM Confluence
Version
Release 
Date
Full Support
2 years from Release Date
Partial Support
further 1 year
Unsupported
v17.1
Nov-17
X
v11.5
Mar-17
X
v11.0
Sep-16
X
v10.5
Jan-16
X until Jun-18
X
v10.2
Apr-15
X until Jun-18
X
v10.0
Dec-14
X
v9.5
Dec-13
X
v9.0
May-13
X
v8.5
Nov-12
X
v8.1
Aug-11
X
v8.0
Apr-11
X
v7.6
Oct-10
X
v7.5
Apr-10
X
v7.0
Jul-09
X


Software reaches end of life support for a number of reasons such as technology innovation and development driven changes to the product, or the software matures over time and is replaced by functionally richer technology. 
Access to Full EDM software support will be available for a period of 2 YEARS from the date of release of a Major EDM version.  

Full Support 
Comprises investigation and replication where possible and workarounds identified within local support environments. 
  • Software issues will be addressed in upgraded releases within the major EDM version.

Partial Support
Comprises investigation and replication where possible, for a FURTHER 1 YEAR from the date of end of full support.  However, we cannot guarantee to have a local support environment available and support may be limited to webEx sessions, enterprise software jira, telephone and e-mail support.   
  • IHS Markit EDM will no longer develop or address issues in the software for partially supported EDM versions.

Unsupported
Unsupported version support will be limited to webEx sessions, enterprise software jira, telephone and e-mail support only.  EDM support will not have local environments available to enable investigation or replication of issues. 
  • IHS Markit EDM will no longer develop or address issues in the software for unsupported EDM versions.