IHS Markit EDM is providing 6 months' notice of EDM versions which will be out of support in
2018 as detailed in EDM Confluence
Version
|
Release
Date
|
Full Support
2 years from Release Date |
Partial Support
further 1 year
|
Unsupported
|
v17.1
|
Nov-17
|
X
| ||
v11.5
|
Mar-17
|
X
| ||
v11.0
|
Sep-16
|
X
| ||
v10.5
|
Jan-16
|
X until Jun-18
|
X
| |
v10.2
|
Apr-15
|
X until Jun-18
|
X
| |
v10.0
|
Dec-14
|
X
| ||
v9.5
|
Dec-13
|
X
| ||
v9.0
|
May-13
|
X
| ||
v8.5
|
Nov-12
|
X
| ||
v8.1
|
Aug-11
|
X
| ||
v8.0
|
Apr-11
|
X
| ||
v7.6
|
Oct-10
|
X
| ||
v7.5
|
Apr-10
|
X
| ||
v7.0
|
Jul-09
|
X
|
Software reaches end of life support for a number
of reasons such as technology innovation and development driven changes to the
product, or the software matures over time and is replaced by functionally
richer technology.
Access to Full EDM software support will be available
for a period of 2 YEARS from
the date of release of a Major EDM version.
Full Support
Comprises investigation and replication where
possible and workarounds identified within local support environments.
- Software issues will be addressed in upgraded releases within the major EDM version.
Partial
Support
Comprises investigation and replication where
possible, for a FURTHER 1 YEAR from the
date of end of full support. However, we
cannot guarantee to have a local support environment available and support may
be limited to webEx sessions, enterprise software jira, telephone and e-mail support.
- IHS Markit EDM will no longer develop or address issues in the software for partially supported EDM versions.
Unsupported
Unsupported version support will be limited to webEx
sessions, enterprise software jira, telephone and e-mail support only. EDM support will not have local environments
available to enable investigation or replication of issues.
- IHS Markit EDM will no longer develop or address issues in the software for unsupported EDM versions.
