EDM version 18.2 is no longer in full support. Starting November 2020, this series is in partial support.
Partial Support comprises investigation and replication (where possible) for a 1 ADDITIONAL YEAR from the date that full support ends. However, we cannot guarantee to have a local support environment available, and support may be limited to WebEx sessions, Enterprise Software Jira, telephone and e-mail support.
This version will become completely unsupported from November 2021 onward.