Reminder : IHS Markit EDM Client Survey - 2017

IHS Markit EDM would like to remind you that our on-line Client Survey will be available until 31st March 2017 via the link here and should take approximately 8-10 minutes to complete.

We are planning to use this feedback to determine where we are investing as a business and this is your opportunity to help provide direction.

IHS Markit EDM will use the information gathered to compare feedback from our previous Client Survey to confirm where we have seen improvement and where we need focus in 2017.  We will be sharing the results of this survey at our upcoming Client Advisory Groups.

Thank you for your participation.

IHS Markit EDM Client Survey - 2017

IHS Markit EDM is committed to providing the highest quality of service and support to our clients and their businesses and to ensure continuous improvement, we would appreciate your participation in our latest Client Survey

The on-line survey will be available until 31st March 2017 via this link and should take approximately 8 - 10 minutes to complete.

We are planning to use this feedback to determine where we are investing as a business and this is your opportunity to help provide direction.

IHS Markit EDM will use the information gathered to compare feedback from our previous Client Survey to confirm where we have seen improvement and where we need focus in 2017.  We will be sharing the results of this survey at our upcoming Client Advisory Groups.

Thank you for your participation.

Markit Enterprise Software JIRA production support portal and EDM Confluence document repository

IHS Markit is pleased to introduce a new user interface that will affect how you access the current Markit Enterprise Software JIRA (projects.markit.com) and EDM Confluence (supportlibrary.markit.com)

The new portal will provide security and single sign-on capabilities for the IHS Markit products and support services.

The upgrade changes are scheduled to be rolled out on March 6^th 2017. Following the changes, you will receive a notification email with the URL and password reset links. Please save this URL in your favourites and note that the validity of the password reset link is 24 hours.

To ensure the security of your data, as well as to align with industry-wide best practices, there will be a change in the list of browsers that support projects.markit.com and supportlibrary.markit.com effective March 11^th 2017.

Browsers supported
Google Chrome version 22+
Internet Explorer 11
Edge version 12+
Mozilla Firefox version 27+
Safari version 7+
Opera version 12.18+

Browsers no longer supported
Google Chrome versions 1 to 21
Internet Explorer versions 1 to 7
Mozilla Firefox versions 1 to 17.0.11
Safari versions 1 to 6
Opera versions 1 to 7

If you have any questions please contact: medm-support@markit.com

IHS Markit EDM UK Support telephone number is changing

The IHS Markit EDM UK Support telephone number is changing from 13^th February 2017 to +44 161 240 4888.

Please update your records accordingly.

You can review the contact information for the Global Support team in EDM Confluence here

Contacting IHS Markit EDM Support

The IHS Markit EDM Support Team can be contacted via telephone, email or by logging an issue in Enterprise Software Jira, our online support call logging and tracking service 

Contact details, telephone numbers and regional availability are noted in EDM Confluence here.

Members of the support team are always on call to assist you with Severity 1 Production issues .

Should you encounter a Severity 1 Production issue please contact the teams noted below confirming that the issue is preventing you from operating your production system(s) and you are unable to continue until this has been resolved and a member of the team will be available to assist you. 

We request that clients make contact with Markit EDM via on call support for any severity 1 issues and only when contact has been established should email be used.

EMEA/APAC clients - Severity 1 Production on call : +44 7912 088 691 
NA clients - Severity 1 Production on call: +1 972 876 6792

Markit EDM v11.5 (Beta) Release Notification

December 22nd 2016

IHS Markit is pleased to announce the v11.5 (Beta) release of our Enterprise Data Management (EDM) software for clients participating in the beta program.

The highlights of this release are:

Markdown

• Text Label UI element and Email Data Porter now both support Markdown syntax for rich text rendering.
• Users can enter Markdown marked-up text which gets rendered into HTML.
• Placeholders can be used for text to be replaced during the conversion from Markdown to HTML.
• Custom HTML is disallowed to prevent the possibility of Cross-Site Scripting (XSS) attacks.

Heat Map

• New Heat Map Data Generator element displays colour-coded values in a grid.
• Colours represent value bands (such as red for hot or green for not).
• Similar to Microsoft Excel conditional formatting.

Charts

• Kendo UI Charts introduced for improved visualisation and customisation.
• New Chart UI elements include Line Chart, Bar Chart, Area Chart, Pie Chart, Scatter Chart, and Multi-Plot Chart.

Always-On

• Ability to mark a solution as Always-On so that components will execute with better performance.
• Always-On solutions are preloaded into memory on the application server through the Process Launcher Service.

Version Control

• New components no longer being checked in (and out again) on first save, until explicitly checked in.
• Change Sets now supported for Subversion, Team Foundation Server (TFS), and Database version control providers.

Navigation

• New standard navigation menu (site map) to navigate through to the available workflow screens in the Web UI.
• No need to "build your own" on every screen.

Other Changes

• Markit EDM now supports SQL Server 2016, with the minimum required version still being SQL Server 2008.

For additional information about this release, please see the Markit EDM v11.5 release note on our Confluence support site.

Please contact your client manager if you are interested in participating in this beta release.

Markit EDM Deprecation Notification

December 2016

IHS Markit would like to inform you that in line with the respective third parties' end-of-life policies we will be ending support for the following products, technologies and features in the forthcoming releases of Markit EDM.

Deprecated in EDM v11.5

EDM v11.5 will be the last supported version for the following products / technologies:

• Subversion 1.7
• Websphere MQ 7.0
• Internet Explorer 9
• Internet Explorer 10
• SourceSafe 2005

Deprecated in EDM v17.1*

EDM v17.1 will be the last supported version for the following products / technologies:

• SQL Server 2008
• SQL Server 2008 R2

Deprecated in EDM v17.2

EDM v17.2 will be the last supported version for the following products / technologies:

• Websphere MQ 7.1

EDM v17.2 will also be the last supported version for the following EDM features:

• The Data Porter 'XML File (deprecated)' data source and target.
• The Data Porter 'XML Message (deprecated)' data source and target
• 
  

* Note that after the EDM v11.5 release, the major version number will jump from 11 to 17 to reflect the release year, hence the subsequent release will be EDM v17.1.

see EDM Confluence here